Feel the magic of Yuletide with our North Pole Experience
Tickets On Sale 22nd May 2026
Get ready to embark on a magical adventure to visit Father Christmas at his North Pole headquarters! Your journey begins at Passport Control, where you’ll collect your very own special passport. The friendly elves are ready to help you prepare for this exciting trip.
Before you continue, you’ll step through the enchanting Naughty or Nice Machine! With a sprinkle of festive magic and a whirl of Christmas cheer, it will reveal whether you’ve been naughty or nice this year. Don’t worry, the elves will guide you every step of the way!
Once you’ve passed your check, your North Pole adventure truly begins… ✨
The elves will gather you close to share a delightful elfish rhyme, full of festive magic and mischief. Speak the rhyme aloud, and watch as the enchanted door slowly creaks open, revealing a shimmering time travel portal.
Step inside, and in a swirl of sparkling elf magic, you’ll be whisked away on a wondrous journey through time and snow to the famous Elf Workshop!
At the Elf Workshop, it’s time to roll up your sleeves and create your very own special teddy bear. With the help of the cheerful elves, children will bring their cuddly friend to life, stuffing, shaping, and adding those all-important finishing touches. As each teddy is made, something even more magical happens… together, you’ll help create the true Spirit of Christmas, filling the workshop with kindness, joy, and festive cheer. Your wonderful teddy will be yours to keep and treasure forever, a perfect reminder of your enchanting adventure. 🎄✨
Once you say farewell to the workshop elves, step outside into a snowy wonderland where the magic continues. Wander through the enchanting Elf Village and discover how the elves live and celebrate the season.
Next, make your way to Elf Bucks Express, a festive stop where you can quickly grab a tasty hot drink, perfect for warming your hands as you continue your journey through the North Pole.
From there, head over to the Holly Jolly Gum Drops Sweet Shop, where you’ll enjoy delicious, authentic elf treats, full of festive flavours and sweet surprises.
With warm hands and happy hearts, it’s time to visit the magical Reindeer Stable. Here, the spirit of Christmas is kept alive as you join the elves in a very special task—creating magical reindeer dust. Sprinkle it with care and a little Christmas wish, helping guide Father Christmas’s sleigh on its journey around the world. ✨
After your hard work, follow the delicious aroma drifting from Mrs. Claus’ Kitchen. She’s been busy baking festive treats just for you to decorate and enjoy! Gather around the cosy fire as Mrs. Claus shares a heartwarming Christmas tale, filling the room with magic, laughter, and festive cheer.
Next, step into the cosy North Pole Fireside, where Father Christmas’s sleigh is carefully kept, ready for its journey around the world. This is the perfect place to capture a special photo and soak in the wonder of the North Pole. Gather together as everyone helps raise the Spirit of Christmas by singing a festive song, filling the space with joy. As the magic grows, enjoy toasting marshmallows over the crackling fire and take in the twinkling lights of the giant Christmas tree standing proudly nearby—creating a truly magical moment to remember. ✨
Now that your heart is brimming with Christmas magic, the most special moment of all awaits—a personal visit with Father Christmas himself. Step into his cosy, twinkling grotto, where he’ll greet you with a warm smile and a jolly laugh. Share your Christmas wishes, listen to his festive tales, and don’t forget to give him a big “HO HO HO”—it’s his favourite sound of all! Before you leave, he’ll gift you a magical coin to treasure.
Take your coin to the enchanting toy shop, where you can choose a wonderful gift and a perfect reminder of your unforgettable North Pole adventure.
As your magical journey comes to an end, remember to get a cosy night’s sleep on Christmas Eve, and don’t forget to leave a little treat for Father Christmas and his reindeer to enjoy on their travels.
Wishing you a truly magical Christmas! 🎄✨
What’s Included in Your North Pole Adventure ✨
- A full immersive tour of Father Christmas’s North Pole Headquarters
- Passport Control experience & Naughty or Nice Machine
- Build your very own Christmas Friend (Teddy Bear to take home)
- Explore Elf Village, including a visit to the Holly Jolly Gum Drops Sweet Shop with a festive treat
- Stop at Elf Bucks Express for a warming drink
- Visit Mrs Claus’ Kitchen to decorate festive treats (with something special for grown-ups too!)
- Create magical reindeer dust in the Reindeer Stable
- Toast marshmallows by the fireside and enjoy festive singing
- Plenty of magical photo opportunities, including Father Christmas’s sleigh
- A special personal visit with Father Christmas
- Visit Father Christmas’s Toy Shop to choose a special present
- Free parking for all guests
A magical experience for all the family
What are you waiting for?